Assign team members to handle incoming requests and tasks by using rotating user groups and @mentions.
Shifter utilizes Slack's user groups to create easy-to-remember @mentions and assign on-call teammates according to a custom rotating schedule.
With Shifter, you make sure all messages have a clear destination and every user in your organization knows who they can talk to to get things done quickly.
Every teammate knows when they are in charge so that everyone else can focus on their work.
Quickly create a new Shifter schedule:
1. Choose a handle name (i.e. dev-on-call).
2. Select the users you want in the rotation.
3. Choose your rotation interval.
4. Set when you want the schedule to start.
5. Pick the right timezone.
After filling in the details you will have the option to
review your selections and see a preview of the schedule.
Select channels to alert about a new shifter and choose if you want to notify the new shifter about their
upcoming shift.
John is out sick? No problem!
Simply create an override
by specifying which user should take over
and at what time.
During the override time the user you
specified will be the Shifter.
Send notification to specific channels or a Shifter to let them know about upcoming shifts.
Create custom rotation schedules by setting your own intervals and starting times.
Override a shift by specifying
who should be on shift
and when.
See how many rotations you created and how many unique users are taking part in shifts.
For businesses with 3-7 teams
For enterprises with 15-40 teams
For enterprises with 30+ teams