Slack App

Manage on-call rotations directly in Slack

Assign team members to handle incoming requests and tasks by using rotating user groups and @mentions. Set it up in less than 30 seconds.

14-day free trial. No credit card required.

# engineering
SL
Sarah Lin10:23 AM
Hey team, we're getting reports of increased latency on the checkout API. Can someone look into this?
MR
Mike Ross10:24 AM
I'm deep in a feature branch right now. Who's available to take a look?
JT
Jamie Torres10:25 AM
Not sure who's on point today — who should I reach out to?
Message # engineering

Made to simplify communication on Slack

Shifter utilizes Slack's user groups to create easy-to-remember @mentions and assign on-call teammates according to a custom rotating schedule.

With Shifter, all messages have a clear destination and every user in your organization knows who they can talk to to get things done quickly.

Keep team members focused on their tasks
Always have a person ready to respond quickly
Relay to all teams who is available
Keep context-switching to a minimum
Make sure all messages have a clear destination
Shifter on-call rotation preview showing user group assignments in Slack

Set up your rotation in minutes

Three simple steps to get your on-call rotation up and running.

1

Create a rotation

Choose a handle name (e.g. @dev-on-call), select users, set your rotation interval, start time, and timezone. Preview before you publish.

Step 1: Create an on-call rotation with handle name, users, and schedule
2

Set notifications

Select channels to alert about a new shifter and choose if you want to notify the shifter about their upcoming shift.

Step 2: Configure Slack channel notifications for shift changes
3

Create overrides

Someone out sick? Simply create an override by specifying which user should take over and at what time.

Step 3: Create shift overrides for sick days and vacations

Everything you need for on-call management

Notifications

Send notifications to specific channels or the shifter to let them know about upcoming shifts.

Custom Rules

Create custom rotation schedules by setting your own intervals and starting times.

Overrides

Override a shift by specifying who should be on shift and when. Handle sick days and vacations easily.

Metrics

See how many rotations you created and how many unique users are taking part in shifts.

Watch Shifter in action

Plans & Pricing

After clicking "Get Started" you will be redirected to Slack, where you can try Shifter for 14 days free.

Lite
$25/mo
or $275/year

For businesses with 1-3 teams

What's included
5 Rotations
Get Started
Pro
$80/mo
or $880/year

For businesses with 10-15 teams

What's included
20 Rotations
Get Started
14 day free trial
14 days to get a feel for how Shifter works and can help your business communications. Need an extension? Contact us!
Unlimited Users
Add as many users as you want to every rotation. We only charge per rotation, not per user.
Premium Support
Our team is available 7 days a week to help you with any questions or requests.

Frequently Asked Questions

Can I try Shifter before committing to a subscription?

Yes! Shifter comes with a free 14-day trial, so you'll have plenty of time to try it with your team.

Who uses Shifter?

Any team where individual users are responsible for specific tasks at specific times. Engineering teams assigning @dev-on-calls, Support teams assigning @customer-champions, Sales teams assigning @demos, HR teams assigning @hr-questions, and many others.

Do I need to upgrade Slack?

Shifter utilizes Slack's user groups feature which is only available for paid Slack accounts.

What is a rotation?

A rotation is a group of users that shifts responsibilities from user to user on a given custom schedule.

How does Shifter protect my privacy?

Shifter requests the absolute minimum permissions to work. The permissions are to manage user groups, view user info, and send messages to where the Shifter app is invited.

How do I cancel my subscription?

In the Shifter app home in Slack, click on "View/Upgrade Plans", then click on "Cancel".

Ready to simplify your on-call rotations?

Join 200+ teams already using Shifter to manage their on-call schedules directly in Slack.

Add to Slack - It's Free

14-day free trial. No credit card required.