5 Reasons Why Shifter is the Best On-Call Scheduling Tool: A Comparison with Pager Duty

Shifter is an on-call rotation scheduling app that is designed to help teams manage their on-call schedules more efficiently and effectively.

In this article, we will highlight five reasons why Shifter is better than Pager Duty, one of the most popular on-call scheduling tools on the market.

  • Customization: Shifter allows teams to fully customize their on-call schedules to fit their unique needs. This includes setting up custom rotation lengths, defining shift overlap periods, and choosing the days of the week that on-call shifts occur.

    Pager Duty, on the other hand, has more limited customization options, which may not be sufficient for teams with complex on-call needs.
  • User-friendly interface: Shifter has a simple and intuitive interface that makes it easy for users to view, schedule, and manage their on-call shifts. The app also includes a variety of helpful features, such as the ability to view upcoming shifts, request shift swaps, and receive notifications about schedule changes.

    Pager Duty, on the other hand, can be more difficult for users to navigate, which can lead to confusion and errors.
  • Collaboration: Shifter includes a range of collaboration features that make it easy for teams to work together and communicate about on-call schedules.
    For example, users can share their on-call schedules with their team, request shift swaps, and receive notifications about schedule changes.

    Pager Duty does not offer these types of collaboration features, which can make it more difficult for teams to work together effectively.
  • Integration with other tools: Shifter can be easily integrated with a variety of other tools and platforms, including Slack. This makes it easy for teams to use Shifter in conjunction with their other work tools and processes.

    Pager Duty, on the other hand, has more limited integration options, which can make it more difficult for teams to use the tool effectively.
  • Affordability: Shifter is more affordable than Pager Duty, making it a more cost-effective solution for teams on a budget. The app offers a simple pricing options for teams with basic on-call scheduling needs, as well as teams with more advanced requirements.

    Pager Duty, on the other hand, is more expensive, which can be a barrier for smaller teams or organizations.

In conclusion, Shifter is a better on-call scheduling tool than Pager Duty for a variety of reasons. Its customizable scheduling options, user-friendly interface, collaboration features, integration capabilities, and affordability make it an attractive option for teams looking to manage their on-call schedules more effectively.

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