On-call rotations for security teams
Security incidents do not wait for business hours. Ensure your team always has a designated responder ready to triage alerts and coordinate incident response.
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The problem
Without a proper on-call rotation system, security teams face these challenges daily:
The solution
Shifter solves these problems with automated on-call rotations in Slack:
Use @security-responder in Slack
Your SIEM detects suspicious activity. The SOC team mentions @security-responder in Slack to immediately engage the analyst on rotation.
Create your rotation
Set up @security-responder with your security analysts and choose a rotation interval matched to your alert volume.
Shifter rotates automatically
The on-call analyst updates automatically on schedule, so every alert and vulnerability report reaches a live responder around the clock.
Handle exceptions easily
Analyst pulled into an active incident? Override the rotation to bring in backup without disrupting the published schedule.
Security Teams FAQs
Can we run separate rotations for different severities?
Yes — for example @security-responder for triage and @security-lead for high-severity escalations, each rotating independently.
Does Shifter integrate with our SIEM or alerting pipeline?
If your SIEM posts alerts to Slack, it can @mention the handle Shifter manages, so alerts always reach whoever's on rotation without extra integration work.
Ready to set up on-call rotations for your security team?
Join 200+ teams already using Shifter to manage their on-call schedules directly in Slack.
Add to Slack - It's Free14-day free trial. No credit card required.